I don't say this lightly...I have never had someone I trust more with my car. I just recently had so many things go wrong with my car after an accident etc. This man not only has the best customer service but fought insurance companies for me. To have him in my corner was amazing. Just even more recently my car didn't pass smog and he worked tirelessly coming up with an action plan and got me into tip top shape. To be a woman and always feel like you get taken advantage of, it's refreshing to have someone you trust. Highly recommend!!!
I had a great experience with Eddie's Valero Service Center and highly recommend them! They helped me finally fix my door handle after I’d been getting quotes that were nearly twice as much as what I ended up paying. They truly offered the best price compared to others.
Najib was very communicative throughout the process and completely transparent about pricing, which I really appreciated. I’m super grateful for their help!
Najib and team have very good energy, got me in and out of there for a smog check very fast. I would highly recommend anyone in the Pacifica area looking to have their car serviced to go pay him a visit.10/10 service
I've been bringing my Jeep to Najib for all kinds of services (e.g. oil change, smog, brakes, tires, etc) for 10 years now and I will continue doing that. Given how expensive things are these days I appreciate how he tries to provide you with options to help address the important issue with your vehicle without running up your invoice with other non-critical things. More often than not he even suggests things you can try on your own to help you save some money. I highly appreciate the personal touch that he has with the customers and he gives a good price for his services. When price is right and services are good people will be back.
I've used Eddie's for several car repairs and have been very satisfied with all their work, but this last smog test was by far the best. He saved me about $3700 so I am a very happy woman! Najib is personable and explains all my options and what they will cost and lets me decide what fits my budget. He doesn't pressure me.
This is my second time going at Eddie's Valero Service Center and Eddie(owner) helped me with both of my car smogged. He's a nice guy and fun. Price is also reasonable. 10/10
Najib was able to slot me in for a smog for my 1990 VW Corrado (tail pipe, rolling road, EVAP, visuals) later in the afternoon when the bay was open the same day I called. He even recognized my car over the phone which is a big plus to find out he knows the older uncommon models.
Arriving he did have a worry because the car is a bit lowered if there were any clearance issues on the rolling road and was very very clear he's not liable for any damages (there's a sign too) and I said go for it with out any problems. Gave me a longer time estimate since it is an older car with all the smog test steps but finished quicker in about 40 minutes.
The other mechanics and the lady I made eye contact with were all friendly with a quick "hi".
I was referred to Najib's shop by our brother-in-law couple times with emergency situation. One time was my tire stuck with screws. Staff was very patience and kind explained to me what happened and suggested of best affordable solution without getting new tire. It was checked up and out very fast that afternoon before I headed back to SF.
Recently I was saved by Najib as he found out the brakes were almost worn out completely. I didn't realize my brakes were in such a bad shape after forgetting to do maintenance in the last 3 years that required immediate work. Najib spent extra time and efforts to fix up my van with reasonable cost on 4 new brakes with discs late Friday afternoon. Without his help, I would be in very dangerous situation going back home from Bay area to Sacramento area.
Thank you Najib and your staffs excellent customer service over these couple years. I have total trust of my van and in good hands under Najib's care.
I also received another registration renewal for my second car on a Saturday a week later. I decided to call to see if I could get another smog check that afternoon, and Najib said to come on down. Again, he was a pro, and i passed in record time! Many thanks for letting me get this done quickly at a great price!
Amazing and very helpful service. My car needed to be smogged and I was having a problem passing due to the engine light being on. Najib helped me personally and was very resourceful in finding what was wrong. He made sure to interchange all parts that I needed and even topped me off with oil as I was low on that too. The price was very reasonable compared to other places that I went to beforehand. He fixed all error codes that popped up and able to smog in the same place. He went above and beyond and I am very grateful.
I brought my RV by here to get the smog check done. Great friendly service, good price and best of all it passed with no issues. If you need a smog check on the peninsula, I highly recommend Eddie's on Palmetto. You can go get a great meal right nearby while your smog is getting done.